Hi,
I've been bothering Singh about this problem and he sent me this this morning. I haven't personally seen his tanks yet. I almost had some jelly mold tanks built, but I had problems getting my old Duc single into India (oddly enough, the problem was on the Australian government side). I wanted my bike there to see if they'd fit and work. Also, AN blocks Korea and Vietnam from viewing. I had to use VPNs there, so I understand if email from India goes straight to their spam box.
-Dave
Here's the message from Singh:
Hello All,
Firstly I want to thank my old friend Dave for informing me about this thread and helping me post my reply here. I signed up for a new AN membership (waiting approval since 20+ days) as I lost the info about my old username.
As you all already must have read, Mr Farrokh aka SVENSVEN contacted me a few months ago about a custom Commando tank.
We exchanged several emails and I tried to answer all his queries & concerns, which were primarily about the transaction's security if an order is placed. In the span of 10+ days & a dozen emails, We discussed my return policy where one can ship the item(s) back to my Facilities in Vegas or Portland and get a full refund + return shipping and other the Paypal's security & refund/dispute options along with my product’s quality.
The Following is one of my replies in detail –
Hey Farrokh,
I have read thru your mail(s) in detail and as i understand, you as a buyer wish to purchase my product(s) but are reluctant as we have not dealt before and my reassurances on the issue of quality do not hold any weight until you see my products in person.
On the other hand, as a seller, I am absolutely certain of the product I hand make, but again, since we have not dealt earlier, my quality claims are just Verbal/email claims.
Allow me to suggest a more efficient way of moving forward with this deal -
I will now go ahead and start the work on your Lyta tank. Traditionally a buyer has to place a 50% advance before I start the work. But I will let go of this advance payment in our case as, Firstly, I trust you as a fellow motorcyclist & Norton enthusiast and secondly, I have learnt a lot from the Access Norton forums over the years. I think I can do as little as this much in return for the access Norton forum & community.
I will send you detailed pics thru the build and will simultaneously explain the process along the pics. That way you can be a part of the build and also suggest any changes if needed at any stage. Once the tank is all set, I will send you the final pics, in proper daylight condition, from all angles, close up of the welds, fuel taps, mounts etc. Once I get your final approval I will go ahead and ship the tank & provide you with the tracking info.
Once you get the tank, you can try it on your frame, ride with it and then post a review on the access Norton forum (as honestly as you prefer). Thereafter, if the quality of the tank is upto your satisfaction, you can purchase the tank by sending a payment my way.
However, if the tank is not upto your expectations, you can re pack it in the same package as it came in and I will have it picked up from your address and have it shipped to my Facility in Portland or Vegas.
As you can understand by now, I am willing to bear the expenses and spend the 18 days needed to custom hand make a tank and ship it your way for NO advance payment. But however, Needless to say, being in this industry for over a decade, I often interact with people who have great plans in theory but are not upto the task when it comes down to financial transactions. Therefore, as an assurance for both of us, I would greatly appreciate if we can get at least 2 other Access Norton forum members to vow for the Terms of this transaction on the forum thread, and ensure that this transaction will be taken care of as discussed above if the tank is up to the satisfactory mark.
I hope you understand my perspective as well.
Sincerely,
Singh
After the discussion, Mr Farrokh was traveling overseas for a while and I was occupied with other projects, thus we were out of contact. He did send me several emails recently but I suffered a stroke (minor one thankfully) and was out of action for over 5 weeks. (Sorry Farrokh). Anyways, things are better now and I am almost back on track, making up for the delay in the pending orders.
Coming back to the prime question – Can you trust what Singh Precisions offers you?
I have been involved with motorcycles since as long as I can remember. I own a variety of motorcycles from all over the world for which I often order several parts from eBay & foreign sellers. I have been Duped, Overcharged and cheated several times, I know the buyer’s perspective inside out.
I am thankful to Dave & Steve who have purchased / seen my products and posted an honest review here on this thread. Being in this industry for long, I can get more clients/buyers to post their reviews here. However, I suggest a lot more efficient way of moving further on this topic -
I am still very much open for the same option I offered to SvenSven (Farrokh). I am willing to send a Tank or any other of my product, all on my expenses, including shipping, to Farrokh or any person users of this forum collectively agree upon. Once the tank is delivered, it can be inspected, tested and a Bare knuckle honest review should be posted here on AN for everyone. Once the review is complete, I will pay for the return shipping and have the Tank picked up and sent to my Facility.
If this sounds Fair enough, I am ready to roll
Sincerely,
Singh
http://www.singh-precisions.com