I appreciated how my dealer was very upfront with me in telling me when I ordered: 1. He didn't know how long it would take for me to get the bike, if ever. 2. He didn't know how quick Norton would send spare parts if/when they were needed I didn't buy the Norton because I thought they would have the best and fastest warranty service. I bought it because my brain thought I needed one or I would explode. So far it's been worth it already and if it needs to go to the shop for a couple months someday to wait for a replacement part then so be it. I'll love it all the more when I get it back again and I can enjoy the Thruxton while it's gone. My 961SF is THE bike I've always wanted.