baz
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Fullauto said get in touch with Murray at cyclecraft engineering 08 9361 4619
You have not wasted anybody's time I can assure you
help in Australia
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You have not wasted anybody's time I can assure you
Fast Eddie
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In my opinion the exhaust thread, which started this thread (!) really is a none issue. I am sure that will give you years of service IF you use good rose nuts and keep ‘em tight.
So, the only other ‘issue’ is your mans ‘opinion’ ...
Now, no disrespect to your man, but observing some holes in the machined surface of a casting is NOT evidence of porosity (as in porosity that’s an issue). In fact he may not even have meant it like that at all?
Before you get yourself into a tiz, it is worth considering the possibility that the head is actually perfectly fine...
So, the only other ‘issue’ is your mans ‘opinion’ ...
Now, no disrespect to your man, but observing some holes in the machined surface of a casting is NOT evidence of porosity (as in porosity that’s an issue). In fact he may not even have meant it like that at all?
Before you get yourself into a tiz, it is worth considering the possibility that the head is actually perfectly fine...
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Exactly my thoughts when i got up.I think the initial shock of seeing a "brand new head"with a defect like that played with my head so i resolved this morning to get some perspective back. As it turns out FullAuto had told me to ring Murry at cyclecraft and baz relayed that back to me. I will post his assesment when i get the result thanks Fast Eddie
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Hi Casual,
Sorry to hear about your unfortunate experience. Contact Headworks in Melbourne (03) 95685226
Basil is very knowledgeable with British bikes.
I had a Norton head with cracks around the valve guides took it to a guy in Blacktown, N.S.W., he worked out of a workshop at the rear of his house. He specialised in aluminium welding and machining,also had access to heat treatment .He welded the head up and remachined the valve guide bores and also made and fitted new valve guides , price was reasonable but had to wait a month as he was in much demand by the V8 motor boat racers and the trucking guys who had gearbox /bellhousings busted up. I won't be home till this Monday so unable to find name and address till then .He is a very capable welder and machinist .
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How many have had 'unleaded' valve seats fitted, when perhaps not necessary?
Yes, if porosity iss the problem here then it can be addressed, but best to find out first, no?
To be honest mate I'm doing my level best to walk away from this whole issue. I've contacted paypal and am in negotiation with them. I spent 2 hrs waiting in a queue and finally 40 miutes on the phone with them. In spite of advice to the contrary they have said they do have juristriction in u.k .they have started a case and advised me to wait till they instruct me to return the head. Having said that Les Emery sent a message this morning saying he would refund all money. But listening to everyone i decided to let paypal handle the whole shooting match. To persevere with testing the head means shipping it around australia and exposing myself to more problems. If things work out and i do return it, the downside is i never get to the truth of the matter about head quality, which is a bummer, but the reality is I'm into this for $ 4000 au at present and if i went ahead with shipping and testing i could maybe go another $500/ $1000au depending what the engineer says. So for me personally I'd rather get the money back and wait and see if the new full auto crew gets that project up and running post covid. That i think is my best way forward... however we will see..... casual
Fast Eddie
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I’m surprised you’ve been offered your money back. And that’s not a Les bash. My point is, apart from a few imperfect threads which will cause no operational issue, you haven’t actually got any evidence that there is anything wrong with the product !!
The new FA heads will be fabulous when they are launched, there’s no doubt about that. But we currently have no idea when that will be, or how they’ll be priced.
The new FA heads will be fabulous when they are launched, there’s no doubt about that. But we currently have no idea when that will be, or how they’ll be priced.
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Just like when you buy something, give him a shipping quote and dont ship till you receive the cost of the head (and shippong if you want to push hard that it was not fit for purpose, as represented).
Casual
Talking to someone at Paypal can get results. My wife recently purchased a set of linen sheets which did not arrive so she lodged an online paypal complaint. The complaint was initially found in favour of the supplier as they produced post tracking as proof of delivery. My wife then approached Australia Post regarding the tracking, was phoned back by a manager who advised that Australia Post took a photo of the package being placed in our letterbox, however the photo showed a very small package that had been recorded as weighing 100g. We had received a small package containing a children’s ring and the package had no other details regarding the sender, so it now became clear that was a dodgy package to replace $250.00 sheets with a $1.00 ring. Armed with that information my wife phoned paypal and spoke to a helpful person who did some further checking, then reversed the previous decision and refunded our $250.00 in full and further advised that the seller was immediately banned from using paypal.
I was previously unaware that Australia Post had the postman photograph a tracked package being placed in a letterbox, I was unaware of that such proof was used by the postal service. If UK mail does similar with tracked parcels and they are as helpful as Australia Post was, then proof of delivery back to Emery may not be a problem. Perhaps a UK forum member can provide a bit of advice in that regard.
Hope it all goes well for you
Ando.
Talking to someone at Paypal can get results. My wife recently purchased a set of linen sheets which did not arrive so she lodged an online paypal complaint. The complaint was initially found in favour of the supplier as they produced post tracking as proof of delivery. My wife then approached Australia Post regarding the tracking, was phoned back by a manager who advised that Australia Post took a photo of the package being placed in our letterbox, however the photo showed a very small package that had been recorded as weighing 100g. We had received a small package containing a children’s ring and the package had no other details regarding the sender, so it now became clear that was a dodgy package to replace $250.00 sheets with a $1.00 ring. Armed with that information my wife phoned paypal and spoke to a helpful person who did some further checking, then reversed the previous decision and refunded our $250.00 in full and further advised that the seller was immediately banned from using paypal.
I was previously unaware that Australia Post had the postman photograph a tracked package being placed in a letterbox, I was unaware of that such proof was used by the postal service. If UK mail does similar with tracked parcels and they are as helpful as Australia Post was, then proof of delivery back to Emery may not be a problem. Perhaps a UK forum member can provide a bit of advice in that regard.
Hope it all goes well for you
Ando.
baz
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Whatever you decide, tread very carefully where norvil are concerned
Pretty much paypal have said dont post it back till i hear from them.but just to confuse things it looks,like they have misunderstood my reason and it shows as"missing parts" when it should read something like" missing photo of defect in the add" so ill be back on the phone to them on monday. In all this i have to be fair to norvil as they haven't done me wrong ( apart from not telling me of the defect) and silly little incorrect resons given by paypal dont help. But theyve said that all they need is the tracking to prove delivery even in a covid non sign situation. I'm certainly not out of the woods yet and the frustration is while i wait,if i was in a major centre i could get the test done and grab the head quickly if i had to to post it back.anyway it'll allwork out one way or another .thanks
Ive just realised that I never posted the result of returning the head. After initially dealing with Les, his daughter dealt with me. Right from the outset she convinced me I would get my money back. It was a long process , with covid impact on shipping and the head being “ lost “in gb customs for 3 or 4 months. PayPal were as useless as the proverbial , and really using them as a legal backstop was a mistake. However, the day norvil got the head back ,I received an email from Kate saying she would do the refund. I did not recover shipping or customs duties but was relieved to get most of my money back. I think the takeaway from this is ,I have heard beards daughter is determined to get the business functioning correctly for this century, maybe there is some truth in that.....
baz
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I'm glad you got the bulk of your money back
Well done
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