In my former life in a large global BioPharma company, we had a genius fellow who would design and build all sorts of amazing equipment (everything from small lab equipment, to highly specialized environmental control systems for super high sanitary clean rooms for animal care) the scientists to use in their research. This guy was also actually a staff scientist, but was operating at such a Da Vinci level (for real, not being sarcastic here). Anyway, I was chatting with him one day, talking about his plans to build a useful gizmo he'd come up with to solve a very real problem in the lab...he wanted to make a series of them to make available across all the global research sites in the company. I pointed out that when service and support was needed with these very bespoke things, he would be the only person able to understand the inner workings and do that stuff. Not a good idea for long term strategy. I was kinda shocked when he queried what I meant by bespoke. He didn't seem to know what that meant. Within a few years, he was diagnosed with an inoperable brain tumour...