marshg246
VIP MEMBER
- Joined
- Jul 12, 2015
- Messages
- 4,915
I use Hagerty in the US and I even have basket cases insured. I suspect that Hagerty Canada is the same. I have never heard a single negative word about Hagerty, and I've done everything either online or by phone. When I call, I never wait long and I get someone in the US who speaks clear English.getting static from local bureaucracy.
My regular insurance guy, used him for many years, would not proceed unless he witnessed bike. After stating i would push bike from two blocks away to his office he said fine. 30 min later i wheel it into the parking. He then states its an hour process and would not do it today so as not to slow down other customers (there was no one there other than me on nice early Friday afternoon). Said to bring it back tomorrow morning (lines are long on weekends there, always!!). So i said can he at least witness bike now check numbers etc so i dont have to push it there again tomorrow? Answer was no. I left in a huff and will be cancelling my other policies with him.
Called around and found another broker able to proceed with just photos of ID numbers. We get near the end of the process (30 min) and there is an issue. The bill of sale completed by seller in uk does not have signatures. Ok i can get him to resend it signed by email tomorrow. Nope, must be original doc, not a print out. So the piece of paper must fly across ocean it seems. In fact they suggested i first send him thier bill of sale document to sign, send it back and then i sign. So thats two trips across continent and ocean. Of course first step is to confirm the guy is still alive, as we did the transaction in November and he is an oldie. Then confirm he will accommodate the request for a new bill of sale.
ARGH!
One valuable thing for me is that I can change the declared value online at any time. When I buy a basket case to build, I insure it at what it cost and then as it is built, I increase the valuation as the value of the bike increases. Hagerty is all about classic vehicles, so they understand things like this. They also have never questioned a declared value. They do ask for an uploaded picture of the high-value bikes.