- Joined
- Mar 7, 2020
- Messages
- 3,157
My CLAIT certificate stands for J*ck Sh*t in these heady times.. I can remember learning about cupboards inside cupboards but then it all goes cloudy
Hi Rob, I intend to do everything I can about it. I have not made any changes to the server that would cause this. Its hard to fix something when you cannot find anything wrong. Why is it working perfectly for me on both my iPad and my iPhone. That's what I want to know. If its a server issue then I should be experiencing these issues as well. Per an earlier post, I would like it if someone, who is having this issue and also owns a device other than and iDevice could please try to connect on the other device. I want to know if on your same network the iDevice does not work on, the other device, for example windows or android does work. If the other device does work, then its definitely not server related. I have not changed anything since yesterday morning and some of you are seeing intermittent problems.@Jerry Doe - have you examined what server changes you have made in the past 4 months and how those changes could have contributed to this problem.
When I first PM'd you on this issue (Feb 17) I was under the assumption (!!!) that it was only me.
Now that it is evident that the problem is far wider, what, as site facilitator, do you intend to do?
Cheers
Rob
Hi All,
I am wondering if anyone else has been having issues like we have. Since mid February (2021) some of our users who use iPads or iPhones have been running into very slow page load times with a white screen for a few mins prior to loading. I have been banging my head against the wall with this issue and daily user complaints. I am the server admin and cannot find any issues on our server (extensively searched logs), nor has anything changed on our server. This only happens to some users. I have an iPhone and iPad and its working fine for me. We are running the latest cPanel and cloud-Linux. The server is very powerful with 32 x 2.10GHz processors and 130 GB of RAM. The cloud linux reports show its hardly loaded (plenty of memory available etc) and there is only one other account on it, so its not load related to server I think. Just been doing regular cPanel updates. We do run mod_security, but it still happens to users with mod_security disabled.
Has anyone else been experiencing anything similar with iDevices and xenforo?
You can see a thread about this here: https://www.accessnorton.com/Norton...s-with-apple-devices.33257/page-5#post-534739
Any help truly appreciated
Jerry
I heard back from forum support and this is what they say:I have posted at the xen (forum company) as well as at their support:
Hi Jerry,
We have had no such issues reported to us. This is likely a local network issue to the end user rather than the server or software.
Regards
Jon
Not sure which device Rob is using, but I can testify 100% that it is only Apple devices with 14.5.1 or 14.6 IOS Having the issue. IPad with IOS 12 works fine, Windows and Android no issues either.Hi Rob, I intend to do everything I can about it. I have not made any changes to the server that would cause this. Its hard to fix something when you cannot find anything wrong. Why is it working perfectly for me on both my iPad and my iPhone. That's what I want to know. If its a server issue then I should be experiencing these issues as well. Per an earlier post, I would like it if someone, who is having this issue and also owns a device other than and iDevice could please try to connect on the other device. I want to know if on your same network the iDevice does not work on, the other device, for example windows or android does work. If the other device does work, then its definitely not server related. I have not changed anything since yesterday morning and some of you are seeing intermittent problems.
Also, please don't threaten me with "What do you intent to do". I have done everything I can and am still trying to fix it.
Hi Cliff,Not sure which device Rob is using, but I can testify 100% that it is only Apple devices with 14.5.1 or 14.6 IOS Having the issue. IPad with IOS 12 works fine, Windows and Android no issues either.
my IPad is much better since I changed the proxy server setting, but still bombs out at times especially when I click on the “Forums” link on the top left.