marshg246
VIP MEMBER
- Joined
- Jul 12, 2015
- Messages
- 5,018
Jerry won't say it so I will. This is clearly not his issue and in fact, it's not one issue but at least two or three.
Of course he wants it to work for everyone but he cannot come to your house and fix your issue! He asks for diagnostic info and gets crickets most of the time.
Please virtually get together and choose one of you to work with Jerry - preferably someone with Apple and non-Apple devices at their disposal. Once that one is worked though maybe most will be OK and the next one can step up.
I realize that to most of you who have no clue about IT this is frustrating - that doesn't change the fact that there is nothing wrong on Jerry's end. It's possible that there are Apple settings causing this. For instance, having proxy set is almost always wrong. Going through a VPN to hide your address can easily cause problems. Some Internet providers limit bandwidth and you could be hitting those limits. Your device might be low on free memory or storage.
If you haven't done a full power-off, please do that before anything else.
Of course he wants it to work for everyone but he cannot come to your house and fix your issue! He asks for diagnostic info and gets crickets most of the time.
Please virtually get together and choose one of you to work with Jerry - preferably someone with Apple and non-Apple devices at their disposal. Once that one is worked though maybe most will be OK and the next one can step up.
I realize that to most of you who have no clue about IT this is frustrating - that doesn't change the fact that there is nothing wrong on Jerry's end. It's possible that there are Apple settings causing this. For instance, having proxy set is almost always wrong. Going through a VPN to hide your address can easily cause problems. Some Internet providers limit bandwidth and you could be hitting those limits. Your device might be low on free memory or storage.
If you haven't done a full power-off, please do that before anything else.