Cam Sensor

worntorn said:
I would like to see them fix the bike after seven years of production. It seems that the Norton 961 owners are a very forgiving group, perhaps too forgiving!

It's likely that all would be forgiven if a reliable 961 was produced today, the company could continue.


Glen
Norton owners are very forgiving. Remember the Combat?
 
DODGY DEN said:
I do not fully agree with your rant but I forgive you. The problem with my sensor it could have been fitted incorrectly as they are quite delicate or it could have been knocked resulting in a fail, there is a lot to keep clean. I agree with some of the comments made about SG but at least we have a choice were we spend our dosh. Recently purchased a Mercedes C Class 220 AMG line 1200 miles 16 plate I was appalled at the paint work on both sides of the car and was sent back to the dealer, who in all fairness exchanged. Why I mention this Mercedes with all there clout do not get it right.
Love my Norton's :) :lol:
DODGY DEN

Fair point, you may be right. But it should still be solved by the factory shouldn't it? You're not an isolated case you see, just the latest case!

But, let's not get carried away on a wave of negativity! I'm glad you're enjoying the bikes and so you should. And I am rather envious.

Part of my reason for ranting is that this situation is so close to what I do in my day job, as I already said. But the other reason is that I really wanted to buy a new Norton, and on a few occasions came very close, but each time, the potential issues of the bike and issues of getting satisfactory fixes has put me off. I'm sure the factory is improving (well, I think I'm sure) but sadly, not enough for me and, it seems, many others.
 
I to have been in the motor trade over 45 years and over the years seen plenty of repairs to new vehicles and upgrades.
I have retired now (thank goodness) and can repair my own vehicles. I had plenty of reason not to buy 961 but had a bit of faith in what they are doing at Norton and thought F-----T wifey also suggested we have one.
I travel through deepest Wales a lot on my jolly jaunts and being broken down in or on any vehicle when you can not get a signal on the mobile can be frustrating so I think carrying a odd spare seems sensible thing to do, we all carry a spare wheel or those stupid compressors for our cars,they all get you out of a situation and you get home safely.
Taking the 961 to the factory next week, new exhausts and service looking forward to seeing Mark and catch up on the gossip after there TT success. :)
1939 model 50
1956 Dominator
rotary classic
f1 Norton
961 sport
 
DODGY DEN said:
I to have been in the motor trade over 45 years and over the years seen plenty of repairs to new vehicles and upgrades.
I have retired now (thank goodness) and can repair my own vehicles. I had plenty of reason not to buy 961 but had a bit of faith in what they are doing at Norton and thought F-----T wifey also suggested we have one.
I travel through deepest Wales a lot on my jolly jaunts and being broken down in or on any vehicle when you can not get a signal on the mobile can be frustrating so I think carrying a odd spare seems sensible thing to do, we all carry a spare wheel or those stupid compressors for our cars,they all get you out of a situation and you get home safely.
Taking the 961 to the factory next week, new exhausts and service looking forward to seeing Mark and catch up on the gossip after there TT success. :)
1939 model 50
1956 Dominator
rotary classic
f1 Norton
961 sport

Now then Dodgy... with your experience and (I assume great) workshop facilities AND your Norton passion, maybe you should consider in-retiring and opening up a 961 specialist shop...?

Seriously, somewhere people could go for tweaks and tuning and servicing etc as an alternative to the factory....
 
DODGY DEN said:
I to have been in the motor trade over 45 years and over the years seen plenty of repairs to new vehicles and upgrades.
I have retired now (thank goodness) and can repair my own vehicles. I had plenty of reason not to buy 961 but had a bit of faith in what they are doing at Norton and thought F-----T wifey also suggested we have one.
I travel through deepest Wales a lot on my jolly jaunts and being broken down in or on any vehicle when you can not get a signal on the mobile can be frustrating so I think carrying a odd spare seems sensible thing to do, we all carry a spare wheel or those stupid compressors for our cars,they all get you out of a situation and you get home safely.
Taking the 961 to the factory next week, new exhausts and service looking forward to seeing Mark and catch up on the gossip after there TT success. :)
1939 model 50
1956 Dominator
rotary classic
f1 Norton
961 sport


Hello , A very nice stable of bikes ! Can you post some pictures ?
 
Thanks for the complement Tony A I will see what I can do.
As for a workshop not a chance retired means retired but a good opening for somebody in my location.
DODGY DEN
 
Isn't this thread exactly what I was saying about documented problems that remain unaddressed by the factory?

They haven't even bothered giving an opinion to a father/son team who bought TWO bikes! Blimey! :shock:
 
There may already have been arrangements made. We don't know and shouldn't speculate on this. Norton may be helping them as we speak.
 
So a company shouldn't acknowledge problems and rectify them? Norton have relatively few clients so it's not a massive task to communicate with them effectively. I don't really understand why you want to pretend that maybe they might be, if we're lucky, communicating with just two owners? Business is business, the fact it's a motorbike should create a protective aura. If my wife had a similar problem with a kitchen appliance my goodness we'd all hear about it! :mrgreen:
 
Hi all,

Quick update, managed to get one of the bikes running (the non-SS) with a new cam sensor sourced from a US dealer. The factory has also been in touch and has sent two new cam sensors for free which should hopefully be here by next week.

Kevin (who I spoke to from the factory) said the difference in voltage readings between the two bikes is nothing to worry about and that without a working sensor in the bike it is almost impossible to test :!: so fingers crossed this fixes the issue. He did say that the factory had received a bad batch of sensors and they thought they had returned them all but some may have slipped through the net.

On a slightly different note, we found out that the cam sensor is the same sensor used in a Seadoo jet-skis :shock: the part number if you ever happen to break down in front of a Seadoo dealership is BRP ROTAX 42066404.

@FastEddie - I know your pain when it comes to QA issues. I used to work for a FMCG company in their supply chain division and when a quality assurance incident occurred, a full root cause analysis done to prevent it from happening again.
 
Quick update (a more recent update can be found in my other post)

The factory has been rather quiet recently. The last time we heard from them was June 26th which was them confirming that two new cam sensors were on their way... they still haven't arrived and after nagging them several times for an update, I gave up trying to get hold of them. I ended up ordering another two sensors from the US which worked perfectly, so we now have two bikes running :D and a spare sensor for when the next one gives up.

Just wanted to say thank you to everyone who posted and provided moral support with bikes. As it was a kick in the nuts moment when you sat looking at two brand new bikes that wouldn't run with the factory providing minimal feedback on how to make it right.
 
marcgiglioli said:
Quick update (a more recent update can be found in my other post)

The factory has been rather quiet recently. The last time we heard from them was June 26th which was them confirming that two new cam sensors were on their way... they still haven't arrived and after nagging them several times for an update, I gave up trying to get hold of them. I ended up ordering another two sensors from the US which worked perfectly, so we now have two bikes running :D and a spare sensor for when the next one gives up.

Just wanted to say thank you to everyone who posted and provided moral support with bikes. As it was a kick in the nuts moment when you sat looking at two brand new bikes that wouldn't run with the factory providing minimal feedback on how to make it right.


I can commiserate, but if you think THAT'S a kick in the nuts............. :? Overall, like they say, good things are worth waiting for.
 
Hi Marc , You never did say where you are or how far you had to travel to buy the bikes. That would go a long way in accessing how desperate your situation is.
 
TonyA said:
Hi Marc , You never did say where you are or how far you had to travel to buy the bikes. That would go a long way in accessing how desperate your situation is.

Currently based in the Cayman Islands.... so it was quite desperate. Quick update though for those that are interested.

Completed the first oil change at 500 miles and switched over to the Megaphone exhausts on the SS :D Any regrets I had about the bike instantly disappeared when I fired up the bike for the first time. The noise on deceleration, acceleration or just burbling at the traffic lights is intoxicating. You feel less like a rider and more of a conductor, instructing canon fire and crackling at will. Just in the process now of pulling the ECU off and probably will send back to the factory for a remap. I've had a read and see that map 91# seems to be the best one for the megaphone exhausts. I don't know if anyone has any experience with which map is better.
 
marcgiglioli said:
TonyA said:
Hi Marc , You never did say where you are or how far you had to travel to buy the bikes. That would go a long way in accessing how desperate your situation is.

Currently based in the Cayman Islands.... so it was quite desperate. Quick update though for those that are interested.

Completed the first oil change at 500 miles and switched over to the Megaphone exhausts on the SS :D Any regrets I had about the bike instantly disappeared when I fired up the bike for the first time. The noise on deceleration, acceleration or just burbling at the traffic lights is intoxicating. You feel less like a rider and more of a conductor, instructing canon fire and crackling at will. Just in the process now of pulling the ECU off and probably will send back to the factory for a remap. I've had a read and see that map 91# seems to be the best one for the megaphone exhausts. I don't know if anyone has any experience with which map is better.

You're post forced the 1812 Overture to play in my head. Got a visual of some good backfiring on decal. :lol: Seems like map #91 is the way to go with all the open pipes although Richard7 has great luck with #77. That didn't work for me, but I can't tweak my bike like the Cootes fellas can. When you get a chance, if not done yet, get those Bosch coils and better wires. I actually noticed the most difference in the wires, then even more enjoyment when the coils were added. The bike fires up without even hearing a crank first.
 
Hi Marc , WOW the Caymans ! You have to do all your own work then. No problem with the Norton !
 
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