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I have like many on this forum had similar experiences with Norvil. A while ago I was rebuilding a MK2 850 for a friend & needed a missing ISO cradle. The only cotter version available was from Norvil, which when I checked it over was so inaccurately machined that I sent it back. In their defence I have to say they didn't quibble & could not have been more helpful, & I did wonder if they had been to charm school. The replacement was okay.